Privacy Policy & Disclaimer

1. Privacy Policy

Your privacy is important to us. This website (drrajeshgoel.com) is operated by Dr. Rajesh Goel and is designed to provide information about nephrology services and allow patients to book consultations.

Information We Collect

Appointment/Contact Forms: Name, age, gender, phone number, email address, and medical query details you voluntarily provide.
Prescription Portal: Patient name, age, gender, phone, address, vitals, diagnosis, and treatment details entered by the doctor.
Kidney Swap Registration: Patient and donor details submitted voluntarily through the registration form.
Usage Data: Anonymous analytics such as pages visited, browser type, and referral source may be collected automatically.

How We Use Your Information

To respond to your appointment requests and medical queries via WhatsApp or phone.
To generate and manage prescriptions within the doctor's prescription portal.
To process kidney swap/donation registrations.
To improve our website and services.

Data Storage & Security

Appointment data is sent directly to WhatsApp and is not stored on our servers.
Prescription data is stored locally on the doctor's server and is accessible only through authenticated login.
We do not sell, rent, or share your personal information with any third party.
We implement reasonable security measures to protect your data.

Cookies

This website uses only essential cookies required for session management (prescription portal login) and disclaimer display preferences. No advertising or tracking cookies are used.

Third-Party Services

Google Maps: Embedded maps for location reference. Google's privacy policy applies.
Font Awesome / Google Fonts: External font and icon libraries loaded from CDN.
WhatsApp: Appointment booking links redirect to WhatsApp. WhatsApp's privacy policy applies.

2. Medical Disclaimer

The information provided on this website is for general informational and educational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment.

Never disregard professional medical advice or delay seeking treatment because of information on this website.
Always consult a qualified healthcare provider for any medical concerns or before making any decisions related to your health.
In case of a medical emergency, call your local emergency number immediately.
Online consultations are not a substitute for in-person examination when required.

3. Kidney Donation & Transplant Disclaimer

Dr. Rajesh Goel / Kidney Care Centre does not buy, sell, arrange, or facilitate kidney donations or organ transplants through this website, social media platforms, WhatsApp, phone calls, or any other communication channel.

We never request donors or recipients to contact us for the sale or purchase of a kidney.
The commercial sale or purchase of human organs is illegal and punishable under the applicable laws of India (Transplantation of Human Organs and Tissues Act, 1994 and its amendments).
Kidney transplantation is performed only at authorized transplant centres and is subject to legal approval by competent authorities and comprehensive medical evaluation of both donor and recipient.
If you receive or make any request regarding the purchase or sale of a kidney through our name or channels, please treat it as unauthorized.
We provide only medical consultation, diagnosis, treatment, and patient education.

4. Limitation of Liability

Dr. Rajesh Goel and Kidney Care Centre shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of information on this website. Use of this website implies acceptance of these terms.

5. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

6. Contact Us

For any questions regarding this privacy policy or your data, please contact:

Dr. Rajesh Goel
Email: info@drrajeshgoel.com
Phone: 9818235688
WhatsApp: 9818235613

Last updated: June 2026